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Telephone: 024 7634 9336

What They Say


"I bought a house from Alan Cooper and I cannot praise the company enough.  James answered all my questions when viewing and put me in touch with their mortgage advisor who was fantastic.  I would defiantly recommend this estate agent whether to buy or sell, they are great.  Brilliant team, thank you for being so helpful" - May 2015
"Charlotte, I would like to thank you for your help and assistance, making the move into my new home smooth and easy!" - May 2014

"Shelley and the team, thank you for all your help and for making a house a home" - April 2014

"It has been some time since we used the services of an estate agent. I found your visit interesting, informative, clear, incisive and your range of services very comprehensive. The package looks extremely ‘good value for money’ particularly when viewed alongside our previous experiences" - January 2014

"Many thanks for all your telephone calls and calmness in the face of our anxiety" - December 2013

"I have been impressed by the entire process from start to finish. The valuation was what I felt was appropriate, but Mr Cooper was kind enough to negotiate the marketing price with me and take my views into account. The house had viewings very early and in fact an offer within a week.  Even when this offer fell through, the staff pushed the sale forward with more viewings and eventually an offer within a good time frame.  From that point on, I felt the communication from Alan Cooper Estates was second to none and in particular Denise was pivotal in ironing out all of the problems encountered. She communicated more with me than my own solicitor did (!) and this constant regular input and awareness of the situation, was impressive and appreciated" - December 2013

“Very satisfied and no negative feedback, would recommend them " - November 2013

"Extremely pleased with the firm and its employees. Most helpful, polite and welcoming. We would recommend the firm to everyone.” – November 2013

“Thank you very much for selling our house. Fern was brilliant all the way through.  We would recommend your company to anyone.” – November 2013

“Just to say thank you for a brilliant service, you have worked so hard for us every step of the way.  Many thanks.” – October 2013 
“We would just like to send all staff a big THANK YOU for all your help!” – October 2013

 "We found Alan Cooper Estates very helpful, professional & friendly" – October 2013

"I have bought and sold a couple of times now through Alan Cooper Estates. I would not use anybody else to sell my house as they give an excellent service, so professional all the way from offer to completion; nothing was too much trouble for them. I would highly recommend them."  - October 2013

"The Company was recommended to us, we found them to be really efficient and helpful and will certainly use them again." – September 2013

“First time move after 32 years.  Alan Cooper helped us step by step with the sale.  Arranged 7 viewings with the 1st week until sold on the 12th day of being up for sale.  Excellent service from beginning to end.  We would definitely recommend Alan Cooper, very helpful in all aspects of our house sale.” – September 2013

"Alan Cooper came highly recommended and they managed to exceed my expectations. Delivered an excellent service and the communication was constant with me and my solicitor. Very professional and caring Company." – September 2013

"Absolutely brilliant. They worked tirelessly to ensure a satisfactory outcome for both my sale and purchase. They carried out all negotiations for us in a very professional manner and gave us the result of the negotiations immediately. I cannot fault them and would thoroughly recommend them." – September 2013

"Alan Cooper Estates is a superb and professional company. All members of staff are committed to the highest possible standards and give sensible, professional advice. They are proactive in dealing with - and anticipating - any issues that occur in the estate agency process. I would have no hesitation in recommending them to any future sellers or buyers." – September 2013

"Excellent service. Friendly and professional. Very satisfied." – September 2013

"Absolutely delighted with the service received. This is my first purchase, but will definitely will use Alan Coopers to sell my property" – September 2013

"We have sold our last 3 properties with Alan Cooper Estates and would have no hesitation using them again. They are very professional and informative at every stage of the sale. We were given updates at least weekly and they also made weekly contact with the other agencies i.e. solicitors, vendors and purchasers on a weekly basis particularly in the latter stages of the process. This assisted in achieving completion at the earliest opportunity which in our case was very much appreciated. Buying and Selling property can be an extremely stressful experience but Alan Cooper Estates ensure the whole process runs as smoothly as possible.  They were also the agents for 2 properties we have purchased and the above applied for the purchases as well as the sales. Another important aspect is contact, they are open for business every weekday plus Saturdays and their service when answering telephone calls is very efficient as well as contact via email for which we had responses from Mr Cooper during the evenings on more than one occasion " – September 2013

"We sold and bought through Alan Cooper. Very pleased with all the advice given.  Our house was presented lovely, the photos and advertising were the best we've seen. Fern handled our sale and made everything straight forward.  Our purchase went through smoothly. James showed us round a few times and was very helpful.  All in all, we are thoroughly pleased. I hope we don't move again, but if we do, we would definitely go back to Alan Cooper. We wouldn't hesitate in recommending them.” – June 2013

 "We had experience of Alan Coopers' service when we purchased our house over 3 years ago and were impressed with the level of service received, so we were happy to utilise them again.  Alan Cooper found us a buyer within 4 weeks of the property being listed with them. They conducted all of the viewings as we are not now based in the UK. They also made regular visits to the property to comply with our unoccupied insurance which we were very grateful for.” – June 2013

 "When you are older you need people to help you through moving. Alan Cooper comes highly recommended." – February 2013

 "The service was very good and very informative throughout. They were very professional and sensitive to our circumstances as it was my deceased father’s property. Very easy to talk to and the written correspondence was very accurate at all times." – June 2012

 "I was pleased with the service provided by Alan Cooper Estate agents. They were on hand to answer questions about our purchase when needed." – June 2012

 “I wanted to let you know how pleased I have been with the handling of the sale of this property through your agency.  In particular, I have found Fern to be very helpful, courteous an efficient.  She has kept me informed as I requested and dealt with my issues, questions and concerns in a respectful and professional manner.  This is how things should be, and pleasingly for me this has been the complete opposite of my previous poor experience with another well established estate agent in the town.” June 2012

 "The service from the agent was outstanding. Communication was excellent, advice was always available, very good support when things became difficult, everyone was very friendly and approachable. A thoroughly professional service. A very good experience.” – May 2012


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