EXCELLENT Based on 294 reviews Naresh Kumar20/10/2025Trustindex verifies that the original source of the review is Google. I’ve been in touch with Gemma regarding a potential property, and I just want to express how genuinely pleasant and professional she has been throughout the entire process. From the very first interaction, Gemma stood out for her warm communication style, patience, and deep understanding of my situation. Even though I haven’t yet finalized a property, she has always taken the time to explain everything clearly and has never made me feel rushed or pressured to make a decision. What really impressed me was her empathy and how considerate she was when my plans changed — she handled everything with such grace and professionalism. It’s rare to find an agent who is not only knowledgeable and efficient but also truly kind and understanding. Gemma’s approach makes what can often be a stressful process feel so much more comfortable and transparent. I’m genuinely grateful for all her help and support, and I would highly recommend her to anyone looking for an honest, polite, and empathetic property agent. I’ll definitely reach out to the Alan coopers again when the time is right for me. Fago15/10/2025Trustindex verifies that the original source of the review is Google. I cannot speak highly enough about Gemma thackeray, she is professional and understanding during my sales of one of the property, although we have to withdraw from our sales due to some issue but she is still very helpful and understanding so we decided to buy another property with her straight after Martin Roberts10/10/2025Trustindex verifies that the original source of the review is Google. Alan Cooper was a pleasure to deal with. Explaning the services Alan Cooper Estates offers and how the service would apply to the sale of my property. The team kept me updated when it mattered and in a timely fashion. David Hale25/09/2025Trustindex verifies that the original source of the review is Google. A great experience, a professional team, good communication with updates along the way, reasonably priced and great service. Thanks guys. Paul Martin Reardon22/09/2025Trustindex verifies that the original source of the review is Google. Professional, friendly, first class service. A pleasure to do business with. Paul Reardon Gary Alsop18/09/2025Trustindex verifies that the original source of the review is Google. I can’t praise the team at Alan Cooper enough! Right from the first interaction the communication was great and that didn't stop all the way through the process. I would highly recommend the team at Alan Coopers as it’s been a pleasure dealing with them. One thing that impressed me was there was always someone to answer your questions over the phone. Other estate agents we had to deal with didn't even answer the phone and had to leave messages, nobody ever come back to us! Great company and a great team! Thank you! 😁 Stacey Richings15/09/2025Trustindex verifies that the original source of the review is Google. It is the first time I have sold a house so, I needed a lot of support and nothing was ever too much for the team. ( especially Gemma) She went above and beyond with everything. Love that you get weekly updates about house sales and the market. I would highly recommend! Ed Molloy12/09/2025Trustindex verifies that the original source of the review is Google. James Cooper gave me a very realistic view of the price range for my property and where we should set that price given my goals for the sale. This led to a sale agreed within 3 weeks of being on the market. The office team are very friendly and helpful. I would recommend Alan Cooper Estate Agents to anyone Jason Beresford11/09/2025Trustindex verifies that the original source of the review is Google. Very good service. Extremely swift and professional. paul wardell05/09/2025Trustindex verifies that the original source of the review is Google. 5⭐ service from start to finish in achieving a quick sale. A special mention for Gemma for going above and beyond the call of duty in keeping us informed and ensuring all parties were kept on the same page. We couldn't recommend this company highly enough.
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From start to finish Alan Coopers were great. The pictures & Video supplied on line were perfect & helped massively to sell our home.
Charlotte & the team were always on hand for any questions and certainly came into their own when we had issues with our buyer. I will continue to use Alan Coopers in the future & highly recommend them to everyone
Spencer Parsons

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